Order Processing and Shipping Times
How Long Will It Take to Receive My Lamp?
Most Carve Craftworks orders are processed within 5–6 business days. After your order ships, standard delivery typically takes an additional 3–5 business days.
In most cases, you can expect your lamp to arrive approximately 8–11 business days after placing your order. Weekends, holidays, severe weather, carrier delays, and high-volume shopping periods may extend that timeframe.
Why Processing Takes Several Days
Our lamps are handcrafted by our small, family-run team rather than pulled from a warehouse shelf. Each order may involve preparing the design, engraving the acrylic, adding personalization, cleaning the finished panel, assembling the lamp, and inspecting the complete product before shipment.
We also test each LED base and inspect the acrylic for scratches, engraving issues, or other defects. If a product does not meet our quality standards, we remake it rather than send out something we would not be proud to receive ourselves.
Personalized Orders
Orders with custom engraving generally follow the same processing window, but complex personalization or corrections to customer-provided information may require additional time.
Please review all names, ranks, dates, call signs, units, and messages carefully before submitting your order. Personalization is created using the information entered during checkout.
Estimated Timeline
- Order processing: Approximately 5–6 business days
- Standard shipping: Approximately 3–5 business days after shipment
- Estimated total: Approximately 8–11 business days
Shipping estimates begin after your order has been completed and transferred to the carrier. They do not include the time required to handcraft and process your lamp.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking updates may take a short time to appear after the carrier receives the package.
Need Your Lamp by a Certain Date?
If your order is for a retirement, birthday, promotion, memorial, holiday, or another time-sensitive occasion, please order as early as possible. Delivery dates cannot be guaranteed once a package is in the carrier’s possession.
For questions about an existing order, contact us with your order number so we can check its current status.